Information users provide
This can include account and contact information, support messages, issue screenshots and transaction references submitted to resolve a problem. Do not include passwords, OTPs, UPI PINs or card PINs in a support message.
Technical and usage information
Web and app services may process device, browser, network, log, page-interaction and diagnostic information needed for security, performance and troubleshooting. Analytics should be configured to support measurement without publishing personal data.
Account and transaction information
Supported services may use account identifiers, coin balance records, transaction status and payment references. Payment processing can also involve third-party providers with their own privacy terms.
Why information is used
- Provide and secure account and platform functions.
- Respond to support requests and investigate errors.
- Maintain transaction and activity records.
- Improve performance, navigation and content.
- Meet applicable legal, safety and fraud-prevention requirements.
Retention and protection
Information should be retained only as long as needed for the stated purpose, security, dispute handling or applicable obligations. No internet service can promise absolute security; users should also protect their device and credentials.
User choices and requests
Users can contact the listed support route for applicable access, correction or account questions. The response can depend on identity verification and relevant legal requirements.
Updates to this policy
Material changes should be recorded on the Yonorummy App Information. The current version of this page should replace outdated copies.